Read YourDirect-Rx’s Privacy Policy to understand how we protect and manage your personal and health information. Committed to maintaining your trust and privacy in our services.

This Privacy Policy outlines how YourDirect Rx (“we,” “us,” or “our”) may collect, use, and protect your personal information through your interactions with us on our website and mobile applications (referred to as the “Service”). By using the Service, you signify your acceptance of this Privacy Policy. If you have any inquiries or concerns about this Privacy Policy or the way your personal information is handled, please contact us at info@yourdirect-rx.com.

This Privacy Policy applies to the collection of information through the Service and does not cover information collected by YourDirect Rx through other channels or websites, or through the websites of YourDirect Rx affiliates.

We may revise this Privacy Policy, and the “Effective Date” displayed at the top of this page will indicate when the policy was last updated. Your continued use of the Service following any changes means you accept the updated Privacy Policy.

User Eligibility

The Service is not intended for individuals over the age of 64, and we do not knowingly collect personal information from such individuals. If you are over 64 years of age, please refrain from providing any information through the Service.

The Service is primarily designed for users in the United States. By using the Service, you consent to the transfer and storage of your information in the United States, where data protection regulations may differ from those in your country.

Personal Information We Collect

We want to provide clarity on the collection and usage of personal information you provide us. Personal information is data that can be used to identify or contact you. We may collect and store your personal information when you provide it directly or through our service providers. Examples of personal information we collect and the circumstances of collection include:

– Registration: Your personal information is collected when you register on the Service.

– Transactions: Personal information is gathered when you engage in transactions on the Service.

– Payment Information: We may ask for a credit card, bank account, or other payment information for order processing.

– Storage: If you create an online account, we store billing, shipping, and order details for your convenience.

– Contact Information: We collect personal information from users interested in our products or services, including prescription benefits, email alerts, and newsletters.

– Surveys: Occasionally, we conduct voluntary surveys to better understand your preferences and needs.

– Information from Health Plan or Employer: We may receive personal information from your health plan or employer.

Your decision to withhold personal information may result in our inability to provide certain products, services, or information.

If you provide personal information about others, you confirm your authority to do so and permit us to use the information as outlined in this Privacy Policy.

We may combine the information collected from the Service with data from other online and offline sources to enhance our understanding of your preferences and interests.

Use and Disclosure of Personal Information

We use personal information to fulfill orders, provide customer service, send notifications, and administer the Service. We also use it for marketing and administrative communication, including through push notifications on our apps. We may use personal information to personalize your shopping experience and improve our services.

In case of business transfers, personal information may be shared with third parties. We may disclose personal information to service providers for functions like data analysis, payment processing, customer service, and more. Legal requirements, protecting our rights, and cooperating with authorities are other instances in which we might disclose personal information.

We may share personal information with affiliated businesses or partners for marketing purposes. Personal information may also be disclosed to law enforcement or to protect our rights, safety, or property.

Cookies and Other Technologies

Similar to many websites, we use cookies, web server logs, and other technologies to analyze traffic and usage patterns on the Service. This helps us personalize content, navigate user experience, understand usage, diagnose issues, and manage campaigns.

Cookies are small files that your browser stores on your device. You can adjust your browser settings to accept or reject cookies.

We also use pixel tags, which are embedded on websites and in emails to track activity. Your IP address is automatically recorded when you visit the Service. This data assists in usage analysis and diagnosing server issues.

Third-party companies, including social media and advertising platforms, may employ cookies and similar technologies for targeted advertisements based on your interactions with our Service and other websites.

Security

We prioritize the security of personal information and employ physical, technical, and administrative safeguards. While we take precautions, no system is entirely foolproof. If you suspect your account is compromised, contact us immediately.

You are responsible for safeguarding your account information and password. Inform us promptly of any security concerns.

Communication Preferences

You can manage email communication preferences by updating your Account Profile or following instructions in our emails. Unsubscribing from promotional emails does not affect essential administrative messages.

You can disable push notifications through your device settings. To remove yourself from our SMS alerts, text STOP to the provided number.

Access to Your Information

To update or delete personal information, email us at yourdirect-rx.com. For your security, we require the specific email address associated with the account, and we may verify your identity.

California Privacy Rights

If you’re a California resident, you can request information about personal information shared for direct marketing. Write to us at yourdirect-rx.com.

Responsibility

You are responsible for authorizing, monitoring, and controlling your account access and information.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at yourdirect-rx.com.